The complete guide to amicable recovery
Master every step of amicable recovery: from the first reminder to dispute resolution. A practical guide built on the analysis of thousands of cases.
What you will learn
Negotiation and dialogue
Communication techniques to maintain the relationship with your debtors while securing payment. Tested and proven reminder scripts.
Optimal reminder timing
When to follow up, how often and through which channel. The ideal calendar to maximise your recovery chances at every stage.
Multichannel outreach
Email, SMS, phone call, letter: how to combine channels to reach your debtors and increase the response rate.
Performance indicators
Essential KPIs to manage your amicable recovery. Contact rate, promise rate, average resolution time and more.
Why download this guide
Immediately actionable
Concrete advice you can apply today, with examples drawn from real cases across different industries.
Data driven
Every recommendation is backed by the analysis of thousands of cases processed through the GetBill platform.
Regulation compliant
All practices presented comply with the French and European legal framework, including GDPR and consumer protection law.
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