Automate your unpaid rent recovery with AI
SMS, email, postal mail, AI calls: GetBill orchestrates your reminders across all channels and qualifies each case, so your managers can focus on human support.
The property debt recovery software for social housing (OPH, ESH), real estate companies, letting agencies and building managers.
Rent recovery under pressure
Your teams face growing volumes of unpaid rent, insufficient tools and limited time to contact each tenant.
Thousands of cases, just a few days
Arrears are identified at the start of the month. Your managers cannot call 800 to 1,200 cases in the first 10 days. Result: simple cases escalate to legal proceedings for lack of early follow-up.
Hours, absences and continuity
The best answer rates are between 5:30pm and 7:30pm. Your teams have left. Add holidays, sick leave and vacancies: hundreds of cases go without follow-up for weeks.
Tenants with no way to act
Negotiate a payment plan, report a dispute, pay online: your tenants want to be proactive, but have no channel to do so. Simple situations stay blocked and end up in litigation.
Tools not built for recovery
Your ERP handles data recording, but offers no AI automation: no smart reminder scenarios, no multichannel orchestration, no automated calls. Result: only one automated reminder per month, when 3 or 4 across different channels would be needed.
GetBill handles your main use cases:
Progressive adoption, from SMS to AI calls
Start with multichannel, activate conversational AI when you're ready. Each level delivers measurable results. White-label means you control the message end to end.
- SMS, email, RCS, registered mail with integrated payment link
- Voicemail drop: generates inbound callbacks
- AI calls during peak answer windows (5:30pm to 7:30pm)
- Integrated payment link
Scenario: first missed payment
A debt recovery AI agent that understands, qualifies and negotiates
The GetBill AI agent has natural conversations with your late tenants. It understands their situation, identifies the reasons for non-payment and negotiates an adapted payment plan.
- Natural and empathetic voice, less than 1% hang-up rate
- Real-time payment plan negotiation, according to your rules
- Categorization: temporary hardship, dispute, benefits delay, refusal to pay
- Over-indebtedness detection and automatic pause of reminders
- Available evenings and weekends, including during staff absences
- Handover to a human agent with conversation summary
Let your tenants be proactive
A 24/7 contact point: your tenants check their balance, negotiate a payment plan or report a dispute, without waiting for your teams.
- Online payment and self-service installment plans (2 to 24 months)
- Online debt dispute and issue reporting
- Inbound calls handled by AI agent outside business hours
- Built-in help resources (government agencies, charities)
- Available in 160 languages, web and mobile, fully customizable
Estimate your unpaid rent recovery
What recovery teams are saying
Compliant, secure, connected
Hosted in France, bank-level encryption, full GDPR and AI Act documentation.
Launch a pilot without involving your IT department
Start with one agency, using a simple Excel import. No heavy integration, no long-term commitment. We measure results together.
Frequently asked questions
They integrate with GetBill
