Multichannel collection

5 channels, 1 platform, zero manual follow up

GetBill is a SaaS platform for amicable AI powered debt collection. Define your outreach scenarios: which channel, when, for which type of debt. AI personalizes every message.

Multichannel debt collection automated by AI. Deployed in under a month.

5 integrated channels
unlimited scenarios
AI smart personalization
1 click integrated payment
The problem

Why single channel collection no longer works

A single channel only reaches a fraction of your debtors. Multichannel multiplies touchpoints and adapts to each profile.

Emails go unread

Average open rate: 20 to 25%. Three out of four debtors never read your message.

Manual calls are expensive

15 min per case, 125 h/month for 500 cases. AI calls reduce this to zero on your team's side.

Timing is random

Without orchestration, reminders go out at the wrong time. AI calibrates each send for the optimal window.

Escalation is too slow

Without automation, 60 to 90 days between first reminder and formal notice. With multichannel: 30 days, results at every step.

The 5 channels

Each channel has its strengths. Combine them.

Five channels in one platform. AI selects the best fit based on profile, amount and history.

Email

Formal reminder with debt details and payment link. Ideal for first contact. White label templates.

Open rate 20 to 25%

SMS

Short message with direct payment link. Read in under 3 minutes on average. The fastest channel for small amounts and urgent reminders.

Read rate 98%

AI Call

Voice agent that negotiates in real time. Proposes payment plans and sends the payment link via SMS during the call.

35 to 40% pick up rate

RCS

Built in action buttons: pay, payment plan, dispute. Native Android experience. Verified brand identity.

Click rate 25%+

Registered Mail

Formal notice with acknowledgment of receipt. Generated, printed and shipped automatically. Essential legal proof before any litigation.

Legal proof

Multi wave scenarios

Progressive escalation, measurable results

5 channels orchestrated over 30 days. Each wave increases pressure within the amicable framework. AI adjusts the pace in real time.

  • Wave 1: courteous email reminder, informative tone, payment link
  • Wave 2: direct SMS with amount and deadline, 98% read rate
  • Wave 3: conversational AI call, real time payment plan negotiation
  • Wave 4: RCS with interactive action buttons
  • Wave 5: final reminder email, firm tone, deadline set
  • Wave 6: registered mail, formal notice

Typical scenario: 30 day multichannel collection

Day 1
First reminder email
Courteous reminder with debt details and payment link
Day 3
SMS with payment link
Short message: amount, deadline, payment link
Day 7
Conversational AI call
Payment plan negotiation, understanding the situation
Day 10
RCS with action buttons
Rich message with buttons: Pay, Payment Plan, Dispute
Day 30
Registered mail
Formal notice, legal proof
Progressive deployment

Start simple, scale at your pace

Start with email and SMS. Activate AI calls and rich channels when results are in. No big bang, no risk.

  • Step 1: email + SMS. CSV import or API. Results from week 1.
  • Step 2: AI calls on unresolved cases. 35 to 40% pick up rate.
  • Step 3: RCS. Action buttons for profiles that ignore emails and calls.
  • Step 4: automated registered mail. Last amicable step before litigation.

Typical GetBill client progression

Month 1
Email + SMS
20 to 25% of cases resolved
Month 2
+ AI Call
30 to 35% of cases resolved
Month 3
+ RCS
35 to 40% of cases resolved without human intervention
Month 4
+ Registered Mail
40%+ of cases resolved without human intervention, ROI 6.4x
Integrated payment

Every channel includes a payment link

From message to payment in one click. Zero friction. Every reminder is an opportunity for immediate settlement.

1 click payment

Payment link in every email, SMS and RCS. The AI agent also sends it via SMS during calls.

Multiple PSPs, maximum security

Stripe, Axepta (BNP), CIC Monetico, Scellius. Bank grade encryption, PCI DSS compliant.

Automated payment plans

Plans over 2, 3, 6 or 12 months. Auto scheduling, programmed debits, notification on each collection.

Real time tracking

Which channel, which step, which amount: everything is tracked in real time on your dashboard.

Multichannel strategy

How multichannel collection maximizes your results

Not a flood of messages. A coordinated strategy where each channel plays a precise role.

Maximum coverage

5 channels = every profile reached on the channel they use. Contact rate: from 25% (email only) to 80%+ with multichannel.

Faster collections

SMS: payments within 24h. AI call: complex cases unblocked in week 1. Registered mail: closed before day 30.

Controlled costs

Email and SMS: a few cents. AI calls and registered mail billed per use. Observed ROI of 6.4x.

Data and optimization

Opens, clicks, pick ups, amounts collected. AI analyzes everything to recommend the best scenarios.

Use cases

Multichannel collection adapted to every sector

Pre configured scenarios by sector. Tone, timing, channels and escalation calibrated for each business context.

FAQ

Frequently asked questions

It depends on the profile and amount. AI calls are most effective on large amounts (over 5,000 EUR) thanks to real time negotiation. SMS converts best on small amounts (98% read rate). Email remains essential for the first formal contact. The multichannel combination maximizes the overall rate.

Yes. You choose the channels, delays, escalation rules and tone. Create as many scenarios as needed per debt type or segment. GetBill also provides optimized scenarios by sector (real estate, insurance, leasing) that you can customize.

Email and SMS are included in all plans. AI calls, RCS and registered mail are billed per use. Volume discounts available depending on the plan.

Clickable link in every email, SMS and RCS. During an AI call, the voice agent sends the link via SMS. One click payment via Stripe, Axepta, CIC Monetico or Scellius. The debtor can also choose a payment plan from the link.

Yes. GetBill generates the formal notice, prints it and ships it automatically. Proof of deposit and acknowledgment of receipt in your dashboard. Mail is only sent if digital channels have not resolved the case.

Yes. Exclusion rules by channel, debtor preference or debt type. Debtors can also express their preferences via the debtor portal. These are respected automatically.

Launch your first multichannel scenario

Start with email and SMS. Activate AI calls when you are ready. Results from the first week.

Quick deployment No commitment GDPR & AI Act compliant

They integrate with GetBill

Stripe
Axepta BNP Paribas
Google Workspace
Microsoft
Brevo
Mailjet
SendGrid
Mailgun
Postmark
Scaleway
OVHcloud
Infomaniak
Stripe
Axepta BNP Paribas
Google Workspace
Microsoft
Brevo
Mailjet
SendGrid
Mailgun
Postmark
Scaleway
OVHcloud
Infomaniak