Maximise collections on your high value cases
Your most important claims deserve a tailored strategy. GetBill combines personalised workflows, artificial intelligence and human expertise to maximise every euro recovered.
For credit institutions, landlords with significant arrears, insurers with strategic portfolios.
High value cases demand a differentiated strategy
Generic recovery approaches fall short for large claims. Every unresolved case represents a significant loss.
Large amounts left unrecovered
Your 5,000, 20,000 or 50,000 euro claims follow the same reminder process as a 200 euro unpaid invoice. Result: high value cases treated in a standardised way, without the strategy they require.
No cohort visibility
You do not know which channel works best by debtor profile, claim amount or age. You cannot optimise what you do not measure.
A uniform approach, without segmentation
All debtors receive the same reminder sequence, regardless of their profile or history. A debtor who missed a direct debit should not be treated the same as one who systematically refuses to pay.
A calibrated workflow for each claim profile
High value cases require precise orchestration. The right channel, at the right time, with the right message. Each wave is triggered based on the debtor's response to the previous one.
- 5 orchestrated channels: AI calls, SMS, email, RCS, registered mail
- Behaviour based timing: immediate response or progressive escalation
- Tone personalisation: empathetic, firm or formal based on claim age
- Payment link included at every touchpoint
- Automatic escalation if no response after wave 3
- Contact enrichment: verification and update of contact details to ensure each case is up to date
The best of both worlds
The GetBill AI agent handles volume: first contacts, qualification of late payment reasons, standard instalment negotiation. Complex cases are automatically escalated to your experts with a structured summary.
- AI calls on the front line: qualification, instalment negotiation, payment link delivery
- Smart escalation: disputes, out of bounds negotiations and vulnerability cases routed to your experts
- Structured summary: every AI conversation generates an actionable report for your team
- Real time instalment negotiation within the limits you define
- Vulnerability detection: automatic pause of reminders and social referral when needed
- Debtor confirms receipt of invoices
- Agrees to 3 monthly installments
- Payment link sent by SMS
Every workflow is measured, every channel is evaluated
Visualise the performance of each workflow by cohort, identify the most effective channels and test variants to improve your results.
- Cohort tracking: performance by amount, age, debtor profile, sector
- Channel attribution: which touchpoint triggered the payment in the reminder chain
- A/B testing: test two workflow variants, deploy the best performer
- Proactive alerts: notification if a workflow underperforms
When amicable recovery reaches its limits
When amicable recovery is not enough, GetBill transmits the full case file to specialist partners. Reminder history, conversation transcripts, identified reasons: information continuity speeds up case handling.
- Full transmission: reminder history, AI conversations and negotiation attempts
- Information continuity: the partner picks up the case without losing time on requalification
- Maintained visibility: track case progress at the partner from your dashboard
- Automatic selection: the right partner is chosen based on claim type and jurisdiction
The maximisation approach for major financial stakes
Three creditor profiles benefit most from the maximisation approach, where every additional recovery point represents a significant gain.
Credit institutions
Consumer credit, mortgages, leasing: unit amounts justify a differentiated strategy. The maximisation approach segments cases by amount, age and risk profile to deploy the most effective workflow.
Discover the credit solution →Landlords with significant arrears
When rent arrears exceed several months, the case becomes critical. The maximisation approach combines AI for initial contact and qualification, with escalation to your managers for cases requiring social or legal support.
Discover the landlord solution →Insurers, strategic portfolios
Insurance premiums on high value contracts, corporate portfolios, provident contributions: the stake is not just recovery, but preserving the commercial relationship. The maximisation approach balances firmness and diplomacy.
Discover the insurer solution →Estimate the gain from the maximisation approach
Enter the characteristics of your high value claims portfolio to estimate recovery potential with GetBill.
Discover the GetBill ecosystem
The maximisation approach leverages the entire GetBill platform. Explore each component.
Frequently asked questions about the maximisation approach
Maximise the return on your high value claims
Start a pilot on a segment of your portfolio. No heavy integration, no long term commitment. We measure results together.
They integrate with GetBill
