How GetBill compares to traditional debt recovery
Manual processes, traditional methods, or AI powered software: three approaches, very different results. See how they stack up across the criteria that matter most.
Every criterion, compared objectively
| Criteria | Manual Process | Traditional approach | GetBill |
|---|---|---|---|
| Reminder speed | 5 to 15 days | Variable delays depending on workload | Immediate |
| Cost per case | High (internal FTE time) | High cost per case processed | Pay as you go credits |
| Available channels | Phone + email only | 1 to 2 channels (mail, phone) | 5 AI channels (email, SMS, RCS, voicemail, AI call) |
| Availability | Business hours only | Business hours only | 24/7 automated |
| Personalisation | Depends on the agent | Limited, one size fits all | Adaptive AI tailored to each debtor |
| Reporting | Manual, spreadsheet based | Periodic reporting, often delayed | Real time dashboard with full analytics |
| GDPR compliance | Relies on internal discipline | Manual compliance tracking | Built in, automated, auditable |
| Scalability | Requires proportional headcount | Proportional to available resources | Unlimited, elastic |
| Debtor experience | Inconsistent, depends on the agent | Standardised, little debtor profiling | Respectful, personalised, multichannel |
| Message control | Varies by agent | Limited real time visibility | Scenarios configured and approved by you |
Three ways to handle debt recovery
Manual process
Many companies still handle debt recovery internally, relying on accounting teams or dedicated credit controllers. This approach gives full control over messaging and debtor relationships.
However, it is time intensive and difficult to scale. Each case requires individual attention, and follow ups often slip through the cracks during busy periods. Recovery rates tend to decrease as volumes grow.
The real cost is hidden in FTE time, missed opportunities, and the operational burden placed on teams that should focus on core business activities.
Traditional approach
Without automation, recovery relies on sequential processes: manual reminders, spreadsheet tracking, communication limited to one or two channels. This approach works, but it quickly hits capacity limits as volumes grow.
Delays build naturally: each case waits its turn, reminders go out in batches, and real time tracking is hard to maintain. Cost per case stays high, whether handled in house or externally.
Compliance depends on individual discipline, reporting requires manual compilation, and message personalisation remains constrained by available resources.
GetBill
GetBill combines the control of an internal process with the scalability of automation. AI driven scenarios trigger personalised reminders across five channels the moment an invoice becomes overdue.
You configure every message, choose the tone, set the escalation rules, and monitor results in real time. The debtor portal lets customers pay, set up instalment plans, or explain their situation on their own terms.
Compliance is built in: every interaction is logged, GDPR and AI Act requirements are enforced automatically, and you retain complete audit trail visibility at all times.
GetBill versus market alternatives
GetBill vs Payt
Email reminders and automatic reconciliation. GetBill adds voice AI, 9 channels and a debtor portal in 68 languages.
See comparisonGetBill vs Opportunity
Amicable recovery with payment promise tracking. GetBill brings voice AI, 9 automated channels and online payment.
See comparisonGetBill vs Clearnox
Automated email and postal reminders. GetBill adds voice AI, 9 channels and a debtor portal in 68 languages.
See comparisonGetBill vs Sidetrade
Enterprise platform with predictive AI. GetBill stands out with same day deployment and pricing from 200 euros/month.
See comparisonGetBill vs Upflow
B2B receivables tracking tool. GetBill also covers B2C with voice AI and a multilingual debtor portal.
See comparisonGetBill vs My DSO Manager
DSO optimization and dispute management. GetBill brings conversational voice AI and 10+ integrated payment methods.
See comparisonGetBill vs LeanPay
Email and SMS reminder automation. GetBill adds 9 channels, voice AI and payment plan self negotiation.
See comparisonGetBill vs Billabex
Customized email reminders and invoice tracking. GetBill adds voice AI, 9 channels and a multilingual debtor portal.
See comparisonGetBill vs Vocalcom
Contact center with predictive dialer for human agents. GetBill automates everything with autonomous voice AI.
See comparisonChoosing the right recovery approach
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See how GetBill compares for your specific use case. Book a personalised demo and get a tailored ROI projection.
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