Debtor portal

Let your debtors settle on their own, around the clock

White label portal built into the GetBill amicable collection platform. Your debtors check their balance, negotiate a payment plan and pay in a few clicks. 24/7, 160+ languages, all devices.

For every industry: real estate, insurance, energy, factoring, public sector.

24/7 Availability
160+ Languages
100% White label
Mobile-first Responsive design
Features

Everything the debtor needs, in one place

Viewing, negotiation and payment in a single hub. Less workload for your teams, more collections.

Balance overview

Secure access via a unique link. Unpaid invoices, reminder history, payments made and upcoming due dates. Everything is visible in real time.

Payment plan request

The debtor proposes a payment plan. AI validates or counter-proposes based on your rules. Electronic signature and direct debits are scheduled automatically.

Online payment

One click payment: credit card or bank transfer. PCI DSS compliant. Automatic receipt. Partial payment accepted.

Invoice dispute

Online dispute with reason and comments. Reminders are paused automatically. The creditor is notified for handling.

Debtor portal

A payment experience that is simple and reassuring

Clean interface, accessible via a unique link sent by SMS, email or RCS. No account, no password. Access in one click.

Less friction, more settlements. Your teams focus on complex cases.

  • Passwordless access via a unique secure link
  • Clear dashboard with balance, invoices and history
  • AI powered payment plan negotiation
  • One click payment, automatic receipt
Telecompro
FR
Balance due 240,00€
Secure payment
Pay now
Payment plans Split your payment
2 months 120,00€/mo
3 months 80,00€/mo
4 months 60,00€/mo
6 months 40,00€/mo
12 months 20,00€/mo
24 months 10,00€/mo
Partial payment Pay part of your balance
Request a call Speak with an advisor
Financial difficulties We can help find a solution
Dispute this debt Contest the amount or validity
Need help? Our team is here for you
Email us AI assistant
Resources
Your data is protected
Government assistance
Non profit support
Your rights Know your options
Right to dispute
Right to a payment plan
Right to access your data
White label

Your brand, not ours

Logo, colours, fonts, domain name: the debtor never sees 'GetBill'. They interact with your company.

Emails, SMS and receipts carry your visual identity. The debtor perceives an internal process, not an outsourced one.

  • Creditor logo and brand guidelines
  • Custom colours and fonts
  • Dedicated domain name (e.g. payments.your-company.com)
  • Emails and SMS sent on behalf of the creditor
  • Payment receipts with your header

Full customisation

Logo
Your identity
The debtor sees your logo and your name
Typography
Your fonts
Custom fonts across the entire portal
Domain
Your URL
payments.your-company.com
Emails
Your communications
Emails and SMS sent from your address
Receipts
Your header
Payment receipts in your colours
PSP Compatibility

Compatible with all payment service providers

The debtor portal works with your existing payment service provider. No contract changes required.

Funds are collected directly into your account, via your PSP's API. Automatic reconciliation.

  • Stripe
  • Axepta (BNP Paribas)
  • GoCardless
  • Adyen
Stripe
Axepta (BNP)
GoCardless
Adyen
Accessibility

Designed mobile first

70% of debtors access the portal from their smartphone. Large buttons, simplified forms, one click payment. Loads in under 2 seconds.

Mobile first

Responsive design optimised for smartphones. Touch friendly buttons, minimal payment flow. Check your balance in 1 click, pay in 3 clicks.

One click payment

Payment flow optimised for touch screens. Credit card or bank transfer in a single tap. Automatic receipt by email.

Accessible

Responsive on all devices. 160+ languages detected automatically from the debtor's browser settings.

Compliance

Secure, compliant, certified

Data hosted on AWS Paris (eu-west-3), ISO 27001 certified. GDPR compliant (EU regulation 2016/679) and European AI Act. Payments certified PCI DSS.

GDPR and AI Act

Compliant with the European data protection regulation (GDPR) and the AI Act. Consent, right of access, portability and deletion.

Hosted in France

Data hosted on AWS Paris (eu-west-3), ISO 27001 certified infrastructure. No transfers outside the EU.

PCI DSS and audit trail

PCI DSS certified payments via our partners (Stripe, Axepta, CIC Monetico, Scellius). Complete audit trail of every action.

FAQ

Frequently asked questions

No. The portal is fully white labelled: the debtor sees the creditor's logo, colours and name. GetBill does not appear anywhere.

Yes. The portal is available in over 160 languages, detected automatically from the debtor's browser settings. The AI voice agent is available in French and English, with more languages coming soon.

The portal accepts credit card payments (via Stripe, Axepta BNP Paribas, CIC Monetico or Scellius) and bank transfers. Other PSPs can be integrated on request. Every payment generates an automatic receipt.

Yes. The portal includes a dispute module. As soon as a debtor disputes an invoice, reminders are automatically paused on that case and the creditor is notified for handling.

Yes. The portal is designed mobile first: responsive design, one click payment, forms optimised for touch screens. Over 70% of debtors access the portal from their smartphone.

Offer a payment portal to your debtors

Deploy a white label debtor portal in just a few days. Your debtors settle on their own, your teams focus on complex cases.

Quick deployment No commitment GDPR & AI Act compliant

They integrate with GetBill

Stripe
Axepta BNP Paribas
Google Workspace
Microsoft
Brevo
Mailjet
SendGrid
Mailgun
Postmark
Scaleway
OVHcloud
Infomaniak
Stripe
Axepta BNP Paribas
Google Workspace
Microsoft
Brevo
Mailjet
SendGrid
Mailgun
Postmark
Scaleway
OVHcloud
Infomaniak